1. How do we change the filters?
Filters can be self-changed, without the need to make an appointment for machine servicing.
2. How long does each set of filters last?
Each set of water filters for STAR+ is due for a change after 2,000 litres of water has been dispensed. When 2,000 Litres of water has been dispensed, the filter change indicator will start to light up, alerting users when it's time to change filter.
Each household will have different water consumption rate due to the difference in size of household/lifestyle. Hence, it'd be more accurate if we were to track it via the volume of water that has passed through our water filters.
Please note to replace the filter as per the stipulated change cycle. When a filter is used longer than its intended lifespan, it can reduce and compromise the water quality.
3. Does this product require a direct pipe in or refill tank type of dispenser?
This is a direct pipe in and tankless water purifier where we would require a connection to a water source.
4. What is required for the installation of this product?
We will need an electrical point, water point and water outlet. An electrical point needs to be within 1.5 meters range, whereas a water point and water outlet to be within 6 meters.
5. Can I understand the electricity consumption of the product?
Total consumption per month is estimated to be less than $1.
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